Privacy Policy

Effective Date: September 2025 

The Charity Hub (“we,” “our,” or “us”) respects the privacy of individuals and is committed to protecting the personal information that we collect, use, and disclose in accordance with British Columbia’s Personal Information Protection Act (PIPA) and, where applicable, Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA). 

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.thecharityhub.com. 

 

  1. Information We Collect

We may collect the following types of personal information when you interact with our website: 

  • Contact Information: If you complete our “Contact Us” form, we may collect your name, email address, phone number, organization, and any other details you choose to provide. 
  • Website Usage Data: Through Google Analytics, we collect non-identifiable information such as IP address, browser type, pages visited, and time spent on our site. 
  • Newsletter Sign-Up (future use): If you choose to subscribe to our newsletter (when available), we will collect your name and email address. 

 

  1. How We Use Information

We may use your information for the following purposes: 

  • To respond to your inquiries and communicate with you about our services. 
  • To process and track leads in our client relationship management system (e.g., HubSpot). 
  • To improve our website and better understand visitor behavior through analytics. 
  • To send you newsletters or updates if you have opted in (future functionality). 
  • To comply with applicable legal and regulatory requirements. 

 

  1. Disclosure of Information

We do not sell or rent your personal information. We may disclose personal information in the following limited circumstances: 

  • To our trusted service providers (e.g., website hosting, technical support, or CRM tools like HubSpot) who assist us in operating our website and business, and who are obligated to maintain confidentiality. 
  • As required by law, regulation, or legal process. 
  • In the event of a business transaction, such as a merger or acquisition, where personal information may be transferred as part of the assets. 

 

  1. Cookies and Tracking Technologies

We use Google Analytics and similar technologies to understand how visitors use our site. These tools may collect information such as your IP address, browser type, and usage patterns. You can opt out of Google Analytics by using the Google Analytics Opt-Out Browser Add-on. 

 

  1. Data Retention

We will retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. 

 

  1. Safeguards

We take reasonable measures to protect personal information from loss, theft, unauthorized access, disclosure, or modification. 

 

  1. Your Rights

You have the right to access, update, or request the correction of your personal information in our possession. You may also withdraw your consent to our use of your information, subject to legal or contractual restrictions. 

To exercise these rights, please contact us using the details below. 

 

  1. Links to Other Websites

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites. 

 

  1. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” 

 

  1. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: 

The Charity Hub
Email: [email protected]
Phone: 1-833-588-8333